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Senior Services

561 Main Street South
Southbury, CT 06488
Maps and Directions
P:(203) 262-0651
F:(203) 267-4776
Monday - Thursday:
8:00am - 4:30pm
Fri: 8:00am - 1:00pm

Senior Transportation Information

Bus Reservation Policies and Procedures

  • Please call the Transportation Department at 203-262-0652 to schedule rides in and out of town (Dial-a-Ride).
  • Calls for rides must be made 2 business days in advance of the desired ride date, by 10:00 AM.
  • Transportation calls will only be taken between the hours of 8:30-4:00 PM Monday-Thursday and 8:30-12:30 PM on Friday. . Voicemails/calls made outside of these hours will not be addressed until the following business day.
  • Pick up time confirmation calls will be made between the hours of 2:00 PM and 4:00 PM the day before the scheduled ride. Please note all pick up times are approximate and we will make every effort to pick up and drop off passengers in a timely fashion.
  • Reservations may not be made further than two months in advance.
  • Only one round trip to a single destination, per passenger, per day is permitted.
  • Transportation for in town rides are available between 9:00 AM - 3:30 PM Monday-Thursday and Fridays 9:00 AM-12:00 PM.
  • Appointments for out of town (Dial-a-Ride) rides MUST conclude by 2:00 PM.
  • Appointments for in town rides MUST conclude by 3:30 PM Monday-Thursday and by 12noon on Friday.
  • Unless a senior is calling to cancel a ride, changes to a planned ride will not be honored.
  • Seniors are required to contact Transportation Department at (203) 262-0652 as soon as they become aware of a cancellation.

Basic Transportation Policies and Procedures:

  • Riders must be 60 years of age or a disabled resident of Southbury.
  • Passengers do not need to be senior center members.
  • Only certified service animals are permitted on the bus.
  • Transportation from skilled nursing facilities is prohibited.
  • A ride can and will be provided to surgical procedures, however transportation can NOT be provided from a surgical procedure in which anesthesia (other than a local) is administered.
  • A passenger may have an aide accompany them free of charge.
  • Drivers are not permitted to carry groceries nor accompany riders to their residence. Curb to curb service only will be provided.
  • Drivers will wait a maximum of 5 minutes for the passenger to be at bus before moving to their next pick up.
  • Drivers will NOT stop for passengers that try to wave down bus. Drivers will not pick up and transport passengers that are not on their passenger list.
  • All passengers are required to be seated with seat belts fastened at all times.
  • For the well-being of all passengers and drivers we ask for courteous and polite behavior, appropriate personal hygiene and compliance with all guidelines.
  • The driver reserves the right to deny transportation if one’s behavior or hygiene poses a risk to others.
  • There is a five (5) bag maximum for shopping trips.
  • Drivers do not carry cash or sell punch cards nor take reservations or cancellations. All reservations or cancellations must be handled through the Transportation Department.
  • No food or drink is permitted on bus besides water.
  • Drivers cannot accept tips.
  • Cancellations will be televised on WTNH 8 and WFSB 3. You may also call the Center after 8:00 AM for a recorded message.


Appointments are prioritized in the following order:

  1. Doctors’ appointments
  2. Medical Clinics
  3. Physical Therapy
  4. Grocery Shopping
  5. Senior Center
  6. Personal Care appointments: Salons, Barbers etc.

Around Southbury Transportation Schedule for age 60+ and those with Disabilities

Monday Medical, trips to Senior Center and other municipal offices, out of town shopping trip, personal care appointments, errands.
Tuesday Medical, trips to Senior Center/Café and other municipal offices, personal care appointments
Wednesday Medical, trips to Senior Center and other municipal offices, Stop & Shop and Shop Rite, personal care appointments, errands
Thursday Medical, trips to Senior Center
Friday Medical, trips to Senior Center, Shop Rite
Saturday No service
Sunday No service

Fares for Rides Around Southbury

All round trip.

  • All rides to/from any municipal building in Southbury (Senior Center, Town Hall, Southbury Public Library, etc.) - free of charge.
  • Other locations in and around Southbury - $2

Payment must be made by punch card, which may be purchased at the Senior Center in the amount of $10 or $20 denominations.

Out of Town Transportation Schedule for ages 60+ and those with Disabilities

Monday Waterbury, Woodbury, Middlebury (last appointment before 2:00pm)
Tuesday Danbury (last appointment before 1:00pm)
Wednesday Danbury (last appointment before 1:00pm)
Thursday Waterbury, Woodbury, Middlebury (last appointment before 2:00pm)
Friday New Haven and VA Hospital West Haven (last appointment before 1:00pm)

All out of town eye appointments must start by 11:00 AM.

Fares for Out-of-Town Rides

All round trip.

  • Waterbury, Woodbury, Middlebury - $3
  • Danbury and New Haven and VA Hospital West Haven - $5

Payment must be made by punch card. $15 punch cards are available for purchase at the Senior Center or by mail. If sending in payment, please make check out to Town of Southbury, and mail to: Senior Center at 561 Main Street South, Southbury, CT 06488.